Last Updated: 23/11/2025

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing our site, you agree to the practices described here.

1. Information We Collect

We may collect the following information from users:

• Full Name

• Email Address

• Phone Number

• Transaction details (date, type, reference number, amount—if provided)

• Any message or description submitted through forms on our website

2. How We Use Your Information

We use your information only for:

• Providing complaint guidance and customer assistance

• Responding to your inquiries

• Improving our support services and communication

• Contacting you for follow-up related to your complaint

We do not sell, share, or distribute your information for marketing purposes.

3. Data Protection & Security

We apply reasonable security measures to protect your personal information.
However, no online platform is completely secure, and users share information at their own discretion.

4. Information Sharing

We may share your information only if necessary for:

• Complaint support

• Communication with banks or platforms (only with your consent)

We never share your data with unauthorized or unrelated third parties.

5. Your Rights

You may contact us anytime to:

• Request access to your data

• Correct inaccurate information

• Ask for data deletion

6. Cookies & Usage Tracking

We may use cookies to improve user experience, website functionality, and performance analytics.
You can disable cookies through your browser settings.

7. External Links

Our website may include links to third-party sites.
We are not responsible for the privacy practices of external websites.

8. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at:
📧 Email: support@paycomplaintsupport.online
📍 Address: Office No. 317, Sapphire Corporate Tower,
Sector 27, MG Road, Gurugram, Haryana – 122002, India