Last Updated: 23/11/2025

By using our website and services, you agree to these Terms & Conditions.

1. Nature of Service

We provide independent complaint guidance for wrong, failed, or pending transaction issues.
We are not affiliated with any bank, UPI app, NPCI, government agency, or financial institution.

2. No Guarantees

We do not guarantee:

• Refunds

• Reversal of payments

• Recovery of funds

• Any specific outcome

Final decisions are made by the respective bank or payment provider.

3. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information

• Use the service responsibly

• Avoid submitting false claims or misleading information

4. Service Fees

If applicable, any service fees will be communicated clearly before the service is provided.
If your service is currently free, include:
“Our guidance services are currently free of charge.”

5. Limitation of Liability

We are not responsible for:

• Decisions made by your bank or payment platform

• Delays in complaint resolution

• Financial losses, errors, or denied complaints

• Any indirect or consequential damages

Our role is limited to complaint guidance only.

6. Modifications

We reserve the right to modify these Terms at any time.
Revised Terms will be updated here with a new “Last Updated” date.

7. Governing Law

These Terms are governed by the laws of India.

8. Contact Information

For concerns related to these Terms, contact us at:
📧 Email: support@paycomplaintsupport.online